If someone was in a bad mood, they were told to get over it ‘quick smart’, particularly if you were a child in the family. I'm not sure about you, but when I grew up, strong emotions weren't tolerated. This in turn will help you keep your cool in all relationships, especially the important ones – your significant other, your boss, kids, parents, friends and work colleagues. The good news is that with practice, you will create new neural pathways in your brain that will enable you to tap into these skills whenever you need to. So if you find yourself being negatively impacted by other people's emotions, here are five specific skills I have learned that help me effectively and respectfully handle other people's difficult emotions. The second is developing and practising skills to effectively manage the impact that other people's moods and difficult emotions can have on us. (Emotional Intelligence is the name for this coined by Daniel Goleman*). The first step is having awareness of both our own emotions and the emotions of others. So what can we do to help manage the impact other people’s emotions can have on us? Without effective skills to manage emotions, I have no doubt this would occur - leading to emotional overload, vicarious trauma and eventual burnout. You might imagine that all the anger, frustration, anxiety and shame felt by my clients would surely impact my mental, emotional and physical wellbeing.
The ‘crankier’ we feel, the more likely we are to notice the negative things happening around us, which in turn makes us even more irritable. Many of us are dealing with challenges that if we let them, can make us ‘cranky’. Be these at work or at home, with family, friends or that demanding boss. In my line of work, I get to hear a lot about people’s problems and related emotions.
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