
Request a ride up to 30 days in advance, at any time and on any day of the year. Complete your plans today by reserving a ride with Uber in Edmonton. Adams said Altura Credit Union told her that the charge went through despite her much-smaller daily limit because she'd put a travel notice on their account for the trip. Get the latest Uber Technologies Inc (UBER) real-time quote, historical performance, charts, and other financial information to help you make more informed trading and investment decisions. Reserve a ride with Uber in advance in Edmonton.

It also includes any applicable tolls, taxes, surcharges, and fees (with the exception of wait time fees). Ordonez and Adams said they usually charged Uber rides to their credit cards but charged this ride to their debit card by accident. How are prices determined Many data points go into calculating an upfront price, including the estimated trip time and distance from origin to destination, as well as demand patterns for that route at that time. "Obviously, I knew that it was a mistake, but it's still shocking when you see that on your account and especially for that amount." "I think we both kind of felt just completely helpless," Adams said. "That's the worst way you could possibly start your 5-year anniversary, to have to deal with this and then, in the back of my mind, try to enjoy everything else that's going on, knowing that this pressing matter should be resolved as soon as possible," Ordonez said.

It often indicates a user profile.Īdams and Ordonez said they began trying to contact customer service at Uber and their bank, Altura Credit Union, both of which they said were not very responsive and kept giving "generated messages." In the meantime, they were unable to access their funds for several days while a hold was on their account, and they had little cash on them for the duration of their trip. Account icon An icon in the shape of a person's head and shoulders. You can schedule a ride through the app 24/7.
